Payment Policy

Effective Date: January 3, 2025

At tasteluis, we are dedicated to providing a secure and straightforward payment process for our discerning clientele. We understand that purchasing high-end fishing gear requires trust and assurance, which is why we have crafted a comprehensive Payment Policy. This document outlines the acceptable payment methods, processing procedures, and the security measures we have in place to safeguard your financial information. We encourage you to read this policy carefully before completing your purchase.

1. Accepted Payment Methods

To ensure a convenient and flexible shopping experience, tasteluis accepts the following forms of payment:

  • Major Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. These transactions are processed securely through trusted payment gateways to protect your sensitive card information.

  • Debit Cards: We also accept debit cards carrying the Visa or Mastercard logo. The transaction process is similar to that for credit cards, with the same high standards of security.

  • PayPal: For customers who prefer using PayPal for online transactions, we offer this method for a smooth and secure payment experience.

  • Apple Pay and Google Pay: For added convenience, we support mobile payment options like Apple Pay and Google Pay. These options offer a swift and secure way to complete your purchase.

  • Bank Transfers (for Large or Custom Orders): For significant or custom-made orders, we can facilitate payment via bank transfer. Please contact our customer service team at info@tasteluis.com or call us at (928) 669-9702 to arrange this payment method.

  • Other Secure Online Payment Methods: We continuously strive to provide our customers with the most convenient payment options. Therefore, we may introduce other secure online payment methods depending on their availability and relevance. These will be clearly displayed during checkout.

2. Payment Processing

  • Secure Payment Gateways: We partner with leading payment processors to ensure all transactions are conducted securely. These gateways use advanced encryption technology and adhere to the Payment Card Industry Data Security Standard (PCI DSS) to protect your sensitive information.

  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email at the address you have provided. This email will include your order details, the total amount charged, and a unique order number for reference.

  • Authorization Process: All credit and debit card payments are subject to authorization by your card issuer. If your payment is declined, your order will not be processed. We recommend contacting your card issuer to resolve any payment-related issues.

  • Currency: All transactions on tasteluis.com are processed in United States Dollars (USD). International customers may incur additional fees from their bank or credit card provider due to currency conversion. These charges are not within our control and are the responsibility of the customer.

3. Payment Security Measures

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) encryption to protect all personal and financial information transmitted during the checkout process. This ensures that your data remains private and secure.

  • No Storage of Sensitive Payment Data: tasteluis does not store your credit card or debit card details on our servers. All sensitive payment information is securely handled by our trusted payment processing partners.

  • Fraud Prevention: We employ advanced fraud detection tools to identify and prevent unauthorized transactions. If we detect any suspicious activity, we will contact you to verify your payment information. This additional step helps protect you against fraud and safeguards our business.

4. Resolving Payment Issues

  • Payment Errors: In the rare event of an error during the payment process, please contact our customer service team at info@tasteluis.com or call us at (928) 669-9702 immediately. We will assist you in resolving the issue as quickly as possible.

  • Refund Policy: If a refund is necessary, it will be processed using the original payment method. The time it takes for refunds to appear on your account may vary, usually within 7-10 business days depending on your payment provider.

  • Chargeback Policy: Should a customer initiate a chargeback without proper justification, tasteluis reserves the right to challenge such chargebacks and to pursue necessary legal actions to protect our business.

5. Amendments to Payment Policy

tasteluis reserves the right to modify or update this Payment Policy at any time. Any changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed of any updates.

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